Terms & Conditions


(These Terms and Conditions do not affect your statutory rights as a consumer)


1 The Agreement The Terms and Conditions form part of the Agreement overleaf. In these Terms and Conditions references to “We” “Us” “Our” means The Bridal Lounge Northallerton and references to “You” “Your” means the customer whose details are shown overleaf.


2 Payment for the Goods (None In-stock Items) You accept that on your signing the order form overleaf You will pay Us fifty percent (50%) of the value of the order which You understand enables Us to buy the goods you have ordered from our supplier. You accept that this sum is non-refundable even if You wish to cancel the order before the goods are sent to Us by the supplier because We are obligated to pay the supplier for the goods. You accept that You must pay us the balance of the money for the goods on notification to You by Us that the goods have arrived in Our shop. No refund will be allowed under any circumstances if You cancel your wedding.


3 Payment for the Goods (In-stock items) You accept that on Your signing of the order form overleaf You will pay Us in full for the goods. No refund will be allowed under any circumstances even if You cancel Your wedding.


4 Alterations Service We offer an alterations service, and should you wish to use this , we request that you make an appointment when we notify you that your gown has arrived. We will then provide you with a written quotation for any extra costs involved. You accept that the charges for alterations are payable by You to Us at your final fitting when the alterations have been completed by Us. You accept that no alteration to the goods will be done until the total price for the goods has been paid to Us. Gowns will not be released until all payments have been made in full.


5 Changes in Your Physical Size You accept that if Your physical size has altered significantly between the date of Your order for the goods and the date of Your first fitting and the goods cannot in our opinion be satisfactorily altered You must still pay Us for the goods in full on the terms previously set out in these Terms and Conditions.


6 Collection of the Goods You accept that You must collect the goods from Us by a mutually agreed date. If You cancel Your wedding and provided that You have paid for the goods and any alterations in full We will keep the goods on Your behalf in Our store room for a period of one year from the date You notify Us of the wedding cancellation after which You must collect the goods. If You do not collect the goods by this time We reserve the right to sell the goods and keep the money we receive.


7 Additional Payment for Early Delivery We reserve the right to charge an additional sum for the goods if You have asked Us to arrange for a shorter than usual period of delivery from the supplier of the goods. This charge will only be made if the supplier charges Us an increase in the price of the goods because early delivery is required by You.


8 Variations in the Goods You accept that there may be variations between the goods seen by You in Our shop and those delivered to Us by the You accept that You cannot cancel Your order if there are variations between the goods You saw in Our shop and those delivered by the supplier.


9 Interest We reserve the right to charge interest at a rate of two (2) percent above the base interest rate of Nat West bank plc per amount on all sums outstanding by You to Us.


10 These are the Only Terms of the Agreement Between US These Terms and Conditions and the terms overleaf are the only terms of the Agreement between Us no matter what We have said or put in writing to You. We will not allow any changes to the terms of this Agreement unless the changes have been agreed by Us both in writing and a copy of the changes have been attached to this Agreement. supplier. These variations usually entail slight colour variations and the weave of goods made from natural silk.

We offer an alteration service on selected gowns only and should you wish to use this, we request that you make an appointment when we notify you that your gowns has arrived.



We are here to help you. Any aggressive, threatening and rude behaviour will not be toleratied. If we feel intimidated, you will be asked to leave.

Let us all be respectful to one an other.

Thank you!