TERMS AND CONDITIONS OF SALE
(These Terms and Conditions do not affect your statutory rights as a consumer)
1. The Agreement
These are the terms and conditions on which we Brides of York, supply products to you “the customer”. You may ask for a copy in store or we will email a copy.
Please read these terms carefully before you place an order with us, as these terms will form part of our legally binding contract.
1.1 How we may contact you. We will contact you by telephone or by writing to you at the email or postal address you provided to us with your order.
1.2 How we may use your personal information. Please see our privacy policy this is also on our website.
2. Our contract with you (Non in-stock items)
You accept that on your signing the order form overleaf You will pay Us fifty percent (50%) of the value of the order which You understand enables Us to buy the goods you have ordered from our supplier.
Our acceptance of your order will take place when you have paid an agreed deposit. At this point a legally binding will come into existence between you and us.
This contract is between you and us. No other person shall have any rights to enforce any of its terms.
2.1 If a third party pays some or all the gown payment, this money is treated as a gift to you and our contract remains with you, the bride.
2.2 You accept that this sum is non-refundable even if you wish to cancel the order for whatever reason before the goods are sent to Us by the supplier because we are obligated to pay the supplier for the goods.
2.3 Failure to pay for your goods in full will be considered a breach of this contract and we reserve our rights in respect. Any items cancelled after an order has been placed with us will be subject to the full amount being immediately payable.
2.4 You accept that you must pay us the balance of the money for the goods on notification to You by Us that the goods have arrived in Our shop. No refund will be allowed under any circumstances if You cancel your wedding. We strongly recommend insurance is taken out for such unforeseen circumstances.
3. Our contract with you (In-stock items)
You accept that on Your signing of the order form overleaf You will pay Us in full for the goods. No refund will be allowed under any circumstances even if You cancel Your wedding.
3.1 Off the peg and sample gowns. These items are taken from store stock immediately and not ordered in. They are offered in the condition as tried on during your appointment. No refunds or exchanges will be allowed/offered on any item – this does not affect your statutory rights. At the time of purchase of an ex-sample gown, we will advise of all known faults with the dress. However, it is your responsibility to inspect any sample gowns before purchase to ensure you are happy with their condition as they are likely to have been subject to wear and tear. By signing this contract, you are confirming that you have inspected the gown and have noted any flaws as we will not accept liability for any issues raised once the gown leaves the premises. Sample gowns will have been tried on by other prospective customers and may have marks on them. Whilst we endeavour to spot clean any visible marks on the outside of your gown, we cannot guarantee that all marks will be removed, and we will not clean the underside of the gown. It is your responsibility to have it cleaned prior to wear if required. Sale gowns are priced competitively due to wear and tear on them.
4. Changes in Your Physical Size
You accept that if Your physical size has altered significantly between the date of Your order for the goods and the arrival of your gown we will not be held responsible for any weight loss/gain or any other changes in your measurements or physical size. You must still pay Us for the goods in full on the terms previously set out in these Terms and Conditions.
4.1 Our gowns are made to order not to measure. This means they are made to a specific dress size and not to your exact measurements. Your own gown may not fit perfectly on arrival and is highly likely to require alterations – this is not unusual. A list of bridal seamstresses can be provided on request.
4.2 If your measurements and sizing change it is your responsibility to notify us of any major changes so we can discuss any potential size issues.
5. Collection of the Goods
You accept that You must collect the goods from Us by a mutually agreed date.
If You cancel Your wedding and provided that You have paid for the goods and any alterations in full We will keep the goods on Your behalf in Our store room for a period of six months from the date You notify Us of the wedding cancellation after which You must collect the goods. If You do not collect the goods by this time We reserve the right to sell the goods and keep the money we receive.
6. Additional Payment for Early Delivery
We reserve the right to charge an additional sum for the goods if You have asked Us to arrange for a shorter than usual period of delivery from the manufacturer of the goods. This charge will only be made if the manufacturer charges Us an increase in the price of the goods because early delivery is required by You.
7. Variations in the Goods
You accept that there may be variations between the goods seen by You in Our shop and those delivered to Us by the Manufacturer. These variations usually entail slight colour variations and the weave of goods made from natural silk.
You accept that You cannot cancel Your order if there are variations between the goods You saw in Our shop and those delivered by the manufacturer.
The images of the products in a brochure or on our website or in any other promotional materials are for illustrative purposes only. Although
8. Delivery
All delivery dates are estimates and we recommend allowing a window of approximately one month before or after the estimated date, as factors outside of our control may affect the actual delivery time. Force Majeure is a common clause in contracts which essentially frees ourselves from liability or obligation when an extraordinary event or circumstance beyond the control of the parties, such as a war, strike, riot, crime, epidemic, or sudden legal change prevents one or both parties from fulfilling their obligations under the contract. Force majeure often includes events described as acts of God, though such events remain legally distinct from the clause itself.
9. Guidance
All dresses, unless stated otherwise are ceremonial dresses only, and are to be used only for ceremonial purposes only. We will not be held liable for claims for loss or damage to garments that may occur after the ceremony. They are delicate by their very nature and are not suitable for heavy use. The gowns are not made to be used on bouncy castles, for dance routines, riding a bicycle or horses or such other events during the day. Should have something like this in mind please discuss this with your chosen seamstress at the point of fitting to ensure any structural changes you would need are made. This is your responsibility not the seamstress or the store.
10. Interest
Please note, if any invoice remains unpaid after the due date, we reserve the right to add statutory interest of 8% also any cost of collecting the debt including legal costs if necessary.
11. Our responsibility for loss or damage suffered by you.
11.1 Liability during storage of products. In the unlikely event that paid for products are lost or damaged due to fire, flood or theft, whilst on our premises, we shall only be responsible for reimbursing the retail costs of such products. We will not be liable for any consequential losses associated with this.
11.2 Claims against us. Our liability in respect of any claim made under this contract is limited to the cost of the goods or services provided. We will not be responsible for any other associated losses, costs or expenses or any third party expenses or losses.
11.3 Third party services. We shall not be responsible for any services provided by a third party, whether or not such third party was recommended by us.
11.4 We are not liable for business losses. We only supply products for domestic and private use. If you use products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
12. Other important terms
12.1 We may transfer our rights and obligations under these terms to another organisation. You may only transfer your rights or your obligations under these terms and conditions to another person if we agree to this in writing.
12.2 This contract is between you and us. No other person shall have any rights to enforce any of its terms.
12.3 Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
12.4 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
13. These are the Only Terms of the Agreement Between US
These Terms and Conditions and the terms overleaf are the only terms of the Agreement between Us no matter what We have said or put in writing to You. We will not allow any changes to the terms of this Agreement unless the changes have been agreed by Us both in writing and a copy of the changes have been attached to this Agreement.